1. How long will it take to get my room E-design?
You will receive your E-Design Presentation Package via email within 1-3 weeks from the receipt of all necessary items (questionnaire, payment, room sizes, and photos). All digital boards will be sent in a downloadable PDF format, which can be easily printed.
2. How can we re-design your property without seeing it or meeting you personally?
Thanks to technological advances, interior designers can now work with clients remotely. To ensure MQ Interior Design fully understands your space, budget, and style, we’ll ask you to fill out a detailed questionnaire, provide a rough sketch of the room measurements, and share photos. We also encourage you to send any inspiration photos you’ve found. The more details you provide, the better we can match your vision.
3. Can some of my existing furniture pieces be incorporated in the design plan?
Absolutely! We’re committed to incorporating your favorite pieces and special finds. Our personalized approach ensures we create a design that fits your existing furniture, making the transformation both affordable and meaningful.
4. If I have an open floor plan and two rooms are combined, which room do I select first?
In this case, we recommend purchasing a design plan for both spaces. Since interconnected spaces often feel like one, it’s essential to consider both areas to create a cohesive design.
5. Do you work within the budget given to spend on the plan you’ve designed?
Yes, we can work with a wide range of budgets. The transformation we create will depend on the budget you’ve set aside for the project. If you prefer high-end designer items, expect to spend a little more, but if you’re open to retail options, the budget can be more flexible. Regardless of the budget, we’ll work to include everything from rugs and upholstery to lighting and wall décor.
6. Will I be able to purchase the items directly?
Yes. You can purchase recommended items directly from MQ Brand Interior Design & Trading through our online shop. Design clients also receive exclusive discounts on selected products.
7. Will you make changes to my plan if I don’t like something you’ve selected?
Yes. We offer up to two re-selections at no additional cost. If a third revision is requested, an additional fee will apply, and this will be communicated and approved before proceeding.
8. Once I have my plan, how am I able to ask follow-up questions?
Once your final E-Design Presentation Package is delivered, including up to two complimentary design revisions, the initial service scope is considered complete. You are welcome to contact our design team via email for any clarifications or guidance related to your completed plan.
9. What happens if I wait to purchase an item, and then it’s no longer available?
If a recommended furniture or décor product becomes unavailable or is discontinued, we will suggest a similar alternative that aligns with your approved design concept. We recommend purchasing physical items once you are ready to proceed, as product availability and pricing may change.
10. Can I purchase an “E-Design Room Package” as a gift?
Yes! Our E-Design Room Packages make fantastic gifts for housewarmings, newly-weds. and more.
11. Do you offer any other services besides the “E-Design Room Package”?
Yes. In addition to our E-Design Room Packages, we offer a range of design support services, including Interior Design Shopper services, furniture and appliance selection, paint & palette consultations, floor plan layouts, and elevation design. Clients may choose these services individually or combine them with an E-Design package for a more tailored design experience.
12. What locations do you offer E-Design services to?
Our E-Design services are offered throughout the GCC & Middle East, the United Kingdom, and Europe. Currently, services are not available in other locations.